Privacy policy
1. Introduction
TeQatlas GmbH ("TeQatlas," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform.
TeQatlas GmbH is a company registered at Langfurenstrasse 6, 8143 Stallikon, Canton of Zürich, Switzerland, under the UID CHE-271.658.645.
By using our platform, you agree to the collection and use of information in accordance with this policy.
2. Data Collection
Types of Data Collected
TeQatlas collects the following types of data from users:
Personal Information: We collect personal data such as your name, email address, phone number, and job title when you create an account or use our services.
Company Information: We gather data related to the company you represent, including company name, address, website, industry, and public information obtained from sources like LinkedIn and your company's website.
User Content: Any information, files, or communications you create, upload, or send via our platform, including interactions with other users.
Usage Data: We automatically collect data regarding your use of the platform, such as your IP address, browser type, device information, and interaction with our services.
Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor your activity on our platform and hold certain information.
3. Data Usage
Purpose of Data Collection
TeQatlas uses the collected data for various purposes, including:
Providing and Managing Services: To operate and maintain our platform, including user account management and providing personalized content and recommendations.
Communication: To contact you via email, phone, or other communication channels for customer support, service updates, marketing, or informational purposes.
Improvement of Services: To understand how you use our platform, allowing us to enhance features, user experience, and performance.
Data Analytics: To analyze usage trends, monitor platform performance, and improve our services through tools like Amplitude, Hotjar, and Google Analytics.
Third-Party Integrations: TeQatlas integrates with third-party services, including OpenAI for its copilot feature.
Legal Compliance: To comply with legal obligations, prevent fraud, and protect the security and integrity of our platform.
4. Data Sharing
Third-Party Sharing
TeQatlas shares user data with selected third parties to provide and enhance our services:
OpenAI: When users utilize the copilot feature, their queries are sent to OpenAI to generate responses and assist with information retrieval.
Future Payment Processing: We plan to use Stripe for payment processing in the future, and your payment details may be shared with Stripe for transaction purposes.
Analytics Services: We use Amplitude, Hotjar, and Google Analytics to analyze user behavior and improve our platform.
5. Data Retention
Retention Policy
TeQatlas retains personal data only as long as necessary to fulfill the purposes outlined in this policy. We may retain certain data for extended periods if required by law or necessary to resolve disputes, enforce our agreements, or protect our legal rights. Once the data is no longer needed, it will be deleted or anonymized in accordance with best practices.
6. User Rights
Your Rights
As a user, you have the following rights concerning your personal data:
Access: You have the right to request access to the personal data we hold about you.
Correction: You can request that we correct any inaccurate or incomplete data.
Deletion: You may request the deletion of your personal data under certain conditions.
Opt-Out: You can opt-out of certain data processing activities.
Data Portability: Where applicable, you may request a copy of your data in a machine-readable format.
7. Cookies and Tracking
TeQatlas uses cookies and similar tracking technologies to enhance your user experience, personalize content, and monitor platform performance. Cookies help us remember your preferences and track how you interact with our platform. You can manage your cookie preferences through your browser settings, though disabling cookies may affect your ability to use certain features of the platform.
8. International Data Transfers
As TeQatlas operates globally, your data may be transferred to and processed in countries outside your home country, including countries that may not have the same level of data protection. We ensure that appropriate safeguards are in place to protect your data, such as using standard contractual clauses approved by relevant authorities to facilitate such transfers in compliance with applicable regulations, including the GDPR.